Frequently Asked Questions
Everything you need to know about your WOSADO beauty experience.
How do I apply WOSADO magnetic eyelashes?
Align the upper and lower lash strips with the applicator, place the applicator close to your natural lash line, and gently clip them together for an instant, glue-free fit.
Are WOSADO lashes reusable?
Yes, our high-quality synthetic fibers and durable magnets are designed for multiple uses. With proper care and storage in their original case, one pair can last for up to 90 days.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
Due to the hygienic nature of beauty products, we only accept returns on unopened and unused items within 30 days of delivery. Please contact our support team to initiate a return.
Are the magnets safe for sensitive eyes?
Absolutely. Our ultra-lightweight micro-magnets are designed for comfort and are safe for daily wear, even for those with sensitive eyes or contact lens wearers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.